The type of personal information we collect
We may collect and use the following personal information about you:
· your name and contact information, including email address and telephone number
· your billing information including your postal address, transaction and payment card information
· your personal or professional interests
· Any other personal information you provide to us
This personal information is required to provide services to you. If you do not provide personal information we ask for, it may delay or prevent us from providing services to you.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Under the General Data Protection Regulation, we can only use your personal information if we have a proper reason for doing so, e.g.:
· to comply with our legal and regulatory obligations;
· for the performance of our contract with you or to take steps at your request before entering into a contract;
· for our legitimate interests or those of a third party; or
· where you have given consent.
A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.
The table below explains what we use (process) your personal information for and our reasons for doing so:
We also receive personal information indirectly, from the following sources in the following scenarios, and by submitting your details to them, you agree to receive communications and marketing materials from us:
· Event promoters
· Other businesses/ individuals who decides to promote our products on our behalf
We use the information that you have given us in order to:
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting firstname.lastname@example.org.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep your full name, phone number email and email address for 2 years if applicable.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organization, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com, +1 9809904055 and/or 15720 Brixham Hill Avenue, Suite 300, Charlotte, NC 28277 if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at firstname.lastname@example.org, +1 9809904055 and/or 15720 Brixham Hill Avenue, Suite 300, Charlotte, NC 28277.